The Problem Market Data ROI Calculator Platform Custom Solutions Pricing Contact

One Platform.
Total Operational
Command.

HospitalityOps360 unifies asset management, maintenance, team performance, and ownership reporting across every property. Your data, your dashboard — connects seamlessly to the tools your team already uses.

6Operational Modules
ZeroIT Projects Required
3-15Properties Sweet Spot
2 WksTypical Go-Live
The Problem

Multi-property operations
should not run on spreadsheets.

Operators managing 3 to 15 properties face disconnected tools, manual reporting, and zero portfolio-wide visibility.

01

Invisible Asset Risk

Equipment failures cost $15,000 to $50,000 per incident in emergency repairs and lost revenue. Most operators have no early warning system.

02

Ownership Reporting Gap

Ownership groups expect KPI dashboards. GMs spend 4 to 6 hours per week pulling numbers manually from disconnected systems.

03

No PM Compliance Visibility

Preventive maintenance programs exist on paper. Actual completion rates, task drift, and vendor accountability are invisible.

04

CapEx Surprises

Replacement forecasting is guesswork. Coastal environments and deferred maintenance accelerate asset degradation in ways spreadsheets cannot model.

05

Franchise Blind Spots

Brand standards compliance and franchisee rollup reporting require infrastructure most mid-market operators do not have.

06

Staff Adoption Failure

Enterprise systems cost $200,000 or more to implement and go unused. Your team needs a mobile-first tool that works from day one.

Market Data

The numbers behind
the opportunity.

Sources cited where available. Figures marked with an asterisk reflect operator survey data and published industry research.

$14.7B

Global hotel property management software market size in 2023, projected to reach $14.7B by 2028 at a 7.9% CAGR.

Source: MarketsandMarkets, Hotel Management Software Market Report, 2023
58%

Of independent and small-chain hotel operators report using spreadsheets as their primary maintenance tracking tool.*

Source: Skift Research, Hotel Technology Adoption Survey, 2022
$18K+

Estimated average annual cost per property from reactive vs. planned maintenance, based on facilities management industry benchmarks.*

Source: BOMA, Facilities Management Benchmarking Report; operator interviews
2.8x

Maintenance cost reduction realized by organizations that implement structured PM programs versus reactive-only approaches.

Source: Plant Engineering Maintenance Study, 2021; Aberdeen Group Maintenance Benchmark
01

The Mid-Market Gap Is Real

Enterprise platforms like Oracle OPERA and Actabl are designed and priced for large chains. The 3 to 15 property segment lacks purpose-built tools at accessible price points.

Supported by: Skift Research, Hospitality Technology Landscape, 2023
02

Coastal Operations Accelerate Asset Degradation

Corrosive salt air, humidity cycles, and peak seasonal loads reduce HVAC, refrigeration, and mechanical system life by an estimated 20 to 35% versus inland benchmarks.*

Supported by: ASHRAE Climate Corrosivity Guidelines; ACCA corrosion rate data
03

Franchise Operators Need Cross-Brand Rollup

U.S. franchise hotel count exceeded 27,000 properties in 2023. Operators managing multiple flags have no standardized tool for cross-brand operational KPI reporting.

Source: American Hotel and Lodging Association, 2023 State of the Industry
04

No IT Project. No New Stack.

HospitalityOps360 hosts your data and delivers a clean interface your team accesses from any browser or device. It connects to the tools you already use — including Microsoft 365 — so there is no new tenant to configure, no IT admin required, and no licensing dependency on your side.

Source: Statista, Office Suite Market Share, 2023; IDC SMB Software Survey
05

Ownership Groups Are Demanding More

Post-2020 capital discipline has pushed institutional owners to require monthly operational reporting with EBITDA-level granularity. Most GMs have no automated way to produce it.

Supported by: CBRE Hotels Research, Owner-Operator Expectations Report, 2022
ROI Calculator

Estimate your annual savings.

Enter your current operating profile. We calculate estimated savings across maintenance efficiency, CapEx accuracy, and management time recovery.

Total properties in your portfolio
Unplanned and reactive repair costs only
Estimated % of scheduled PM tasks completed on time
Hours spent manually compiling ownership reports
Fully loaded hourly cost including benefits
Affects asset degradation multiplier
The Platform

Every operational lens.
One connected system.

Modular by design. Each module solves a distinct operational problem and shares the same property, asset, and team data underneath.

Core

Asset and Work Order Management

Full asset registry with QR-tagged equipment, work order lifecycle, vendor assignment, and labor cost tracking by property and space.

Core

Preventive Maintenance

Template-driven PM schedules across F&B, HVAC, pools, and guest rooms. Compliance tracking, task completion rates, and vendor accountability built in.

Insights

Predictive CapEx Engine

Replacement forecasting driven by environmental conditions, PM compliance, repair frequency, and occupancy load. Inflation-adjusted 5-year cost projections included.

Insights

Executive and Ownership Dashboard

Power BI ownership layer with cross-property KPI rollup. EBITDA-level operational reporting auto-generated. No spreadsheet pulls required.

Growth

Sales and Lead Management

Group sales pipeline, tour tracking, conversion reporting, and inquiry-to-contract workflow for events, weddings, and group bookings.

Growth

Team Performance and Coaching Cadence

Leadership coaching rollup, 1-on-1 tracking, and team performance scoring across departments and properties. Visible to ownership.

Custom Solutions

Your operation
is not off the shelf.

Franchise chains, branded residences, and ownership groups with unique requirements get purpose-built configurations. Not workarounds.

Multi-brand franchise rollup Custom KPI definitions Ownership group portals QBO, M3, Sage integrations White-label options Legacy system migration Custom PM template libraries API and data export
Discuss Your Requirements
Pricing

Per-property. Predictable.
No per-user surprises.

Three tiers designed for where you are today and where you are heading. Multi-property discounts available.

Tier 1
Ops Core
$299/mo per property

Asset registry, work orders, preventive maintenance scheduling, and QR asset hub.

  • Asset and Work Order Module
  • PM Template Library
  • QR Asset Hub
  • Mobile Staff App
  • Email Support
Tier 2
Ops + Insights
$449/mo per property

Everything in Core plus the predictive CapEx engine and Power BI ownership dashboards.

  • Everything in Ops Core
  • Predictive CapEx Engine
  • Power BI Dashboards
  • Executive Reporting
  • Priority Support
Tier 3
Full Platform
$599/mo per property

Complete platform including sales pipeline, team performance, vendor portal, and coaching cadence.

  • Everything in Ops + Insights
  • Sales and Lead Management
  • Team Performance Module
  • Vendor Portal
  • Custom Onboarding

Volume pricing for 3+ properties. One-time onboarding fee applies. Enterprise quotes for franchise chains and ownership groups.

Get Started

Let us talk about
your portfolio.

We are scheduling a limited number of Q3 onboardings. Request a demo to see HospitalityOps360 configured for your property mix.

30-minute live walkthrough tailored to your property type and operational challenges

Preferred onboarding pricing available for operators who schedule before Q3 capacity closes

Custom ROI analysis based on your property count, asset inventory, and current tooling

Typical go-live in 2 weeks. No IT department required.

We respond within one business day. No spam, ever.