The Problem Market Data ROI Calculator Platform Custom Solutions Pricing Contact

One Platform.
Total Operational
Command.

HospitalityOps360 unifies asset management, maintenance, team performance, and ownership reporting across every property. You own the data. Your team gets a clean dashboard that works with the tools already in place.

6Operational Modules
ZeroIT Projects Required
3-15Properties Sweet Spot
2 WksTypical Go-Live
The Problem

Running multiple properties on spreadsheets
is a liability, not a workflow.

Most operators with 3 to 15 properties are duct-taping together tools that were never meant to work together. The gaps show up in repair bills, ownership meetings, and staff turnover.

01

Invisible Asset Risk

Equipment failures cost $15,000 to $50,000 per incident in emergency repairs and lost revenue. Most operators have no early warning system.

02

Ownership Reporting Gap

Ownership groups expect KPI dashboards. GMs spend 4 to 6 hours per week pulling numbers manually from disconnected systems.

03

No PM Compliance Visibility

Preventive maintenance programs exist on paper. Actual completion rates, task drift, and vendor accountability are invisible.

04

CapEx Surprises

Replacement forecasting is guesswork. Coastal environments and deferred maintenance accelerate asset degradation in ways spreadsheets cannot model.

05

Franchise Blind Spots

Brand standards compliance and franchisee rollup reporting require infrastructure most mid-market operators do not have.

06

Staff Adoption Failure

Enterprise systems cost $200,000 or more to implement and go unused. Your team needs a mobile-first tool that works from day one.

Market Data

The numbers that
keep operators up at night.

Every figure below is sourced. Asterisked figures come from operator surveys and published industry studies.

$14.7B

Global hotel property management software market size in 2023, projected to reach $14.7B by 2028 at a 7.9% CAGR.

Source: MarketsandMarkets, Hotel Management Software Market Report, 2023
58%

Of independent and small-chain hotel operators report using spreadsheets as their primary maintenance tracking tool.*

Source: Skift Research, Hotel Technology Adoption Survey, 2022
$18K+

Estimated average annual cost per property from reactive vs. planned maintenance, based on facilities management industry benchmarks.*

Source: BOMA, Facilities Management Benchmarking Report; operator interviews
2.8x

Maintenance cost reduction realized by organizations that implement structured PM programs versus reactive-only approaches.

Source: Plant Engineering Maintenance Study, 2021; Aberdeen Group Maintenance Benchmark
01

The Mid-Market Gap Is Real

Enterprise platforms like Oracle OPERA and Actabl are designed and priced for large chains. The 3 to 15 property segment has no good options at a price that makes sense.

Supported by: Skift Research, Hospitality Technology Landscape, 2023
02

Coastal Operations Accelerate Asset Degradation

Corrosive salt air, humidity cycles, and peak seasonal loads reduce HVAC, refrigeration, and mechanical system life by an estimated 20 to 35% versus inland benchmarks.*

Supported by: ASHRAE Climate Corrosivity Guidelines; ACCA corrosion rate data
03

Franchise Operators Need Cross-Brand Rollup

U.S. franchise hotel count exceeded 27,000 properties in 2023. Operators managing multiple flags have no standardized tool for cross-brand operational KPI reporting.

Source: American Hotel and Lodging Association, 2023 State of the Industry
04

No IT Project. No New Stack.

We host everything on our end. Your team logs in from any browser. No IT project, no new software for your staff to learn, no dependency on your existing setup.

Source: Statista, Office Suite Market Share, 2023; IDC SMB Software Survey
05

Ownership Groups Are Demanding More

Post-2020 capital discipline has pushed institutional owners to require monthly operational reporting with EBITDA-level granularity. Most GMs have no automated way to produce it.

Supported by: CBRE Hotels Research, Owner-Operator Expectations Report, 2022
ROI Calculator

See what it could mean
for your portfolio.

Put in your numbers. We will show you what structured maintenance and automated reporting typically recovers in a year.

Total properties in your portfolio
Unplanned and reactive repair costs only
Estimated % of scheduled PM tasks completed on time
Hours spent manually compiling ownership reports
Fully loaded hourly cost including benefits
Affects asset degradation multiplier
The Platform

Six modules. One data layer.
No duplicate entry.

Each module handles a different part of the operation. They all read from the same property, asset, and team data so nothing needs to be entered twice.

Core

Asset and Work Order Management

Full asset registry with QR-tagged equipment, work order lifecycle, vendor assignment, and labor cost tracking by property and space.

Core

Preventive Maintenance

Template-driven PM schedules across F&B, HVAC, pools, and guest rooms. Compliance tracking, task completion rates, and vendor accountability built in.

Insights

Predictive CapEx Engine

Replacement forecasting driven by environmental conditions, PM compliance, repair frequency, and occupancy load. Inflation-adjusted 5-year cost projections included.

Insights

Executive and Ownership Dashboard

Ownership layer with cross-property KPI rollup. EBITDA-level operational reporting auto-generated. No spreadsheet pulls required.

Growth

Sales and Lead Management

Group sales pipeline, tour tracking, conversion reporting, and inquiry-to-contract workflow for events, weddings, and group bookings.

Growth

Team Performance and Coaching Cadence

Leadership coaching rollup, 1-on-1 tracking, and team performance scoring across departments and properties. Visible to ownership.

Custom Solutions

Your operation does not
fit a standard template.

Franchise chains, branded residences, and ownership groups with specific reporting needs get a configuration built for their situation.

Multi-brand franchise rollup Custom KPI definitions Ownership group portals QBO, M3, Sage integrations White-label options Legacy system migration Custom PM template libraries API and data export
Discuss Your Requirements
Pricing

Per-property. Predictable.
No per-user surprises.

Three tiers. Priced per property. Volume discounts for 3 or more. No per-user fees, ever.

Tier 1
Ops Core
$299/mo per property

Asset registry, work orders, preventive maintenance scheduling, and QR asset hub.

  • Asset and Work Order Module
  • PM Template Library
  • QR Asset Hub
  • Mobile Staff App
  • Email Support
Tier 2
Ops + Insights
$449/mo per property

Everything in Core plus the predictive CapEx engine and ownership dashboards.

  • Everything in Ops Core
  • Predictive CapEx Engine
  • Ownership Dashboards
  • Executive Reporting
  • Priority Support
Tier 3
Full Platform
$599/mo per property

Complete platform including sales pipeline, team performance, vendor portal, and coaching cadence.

  • Everything in Ops + Insights
  • Sales and Lead Management
  • Team Performance Module
  • Vendor Portal
  • Custom Onboarding

Volume pricing for 3+ properties. One-time onboarding fee applies. Enterprise quotes for franchise chains and ownership groups.

Get Started

Tell us about
your properties.

We are taking on a small number of new operators this quarter. Fill out the form and we will set up a 30-minute call.

A 30-minute call focused on your specific property type and what is actually costing you money

Reduced onboarding pricing for operators who get started this quarter

A cost estimate built around your actual property count and current setup

Typical go-live in 2 weeks. No IT department required.

We respond within one business day. No spam, ever.